Technology can be a bridge between generations. With patience and the right tools, older people can stay in regular touch with family, even from a distance.

Where to Start

The first step is choosing the most suitable device:

  • Tablet: Large screen, easy to see and touch
  • Smartphone: Portable and versatile
  • Laptop: Familiar for those who have used computers before

Recommended Apps (Easy to Use)

For Video Calls

  • WhatsApp: Very popular in Portugal, easy to use
  • FaceTime: Excellent for Apple devices
  • Skype: Works on any device

For Messages and Photos

  • WhatsApp: Messages, photos and videos
  • Messages: The phone’s native app

Tips for Teaching

  1. Patience is essential: Don’t rush, allow time to absorb it
  2. One thing at a time: Teach one function before moving to the next
  3. Repetition: Practise the same task several times
  4. Create shortcuts: Set up large icons on the home screen
  5. Make a written guide: Simple steps on paper

Useful Settings

  • Increase text size
  • Increase ringtone and notification volume
  • Turn on "Do Not Disturb" mode at night
  • Save contacts with photos
  • Set up emergency calls

Benefits of Regular Contact

Keeping frequent contact through technology:

  • Reduces feelings of loneliness
  • Keeps the mind active
  • Strengthens family bonds
  • Allows sharing special moments
  • Brings more peace of mind to the family

Learning Support

Our team can help older people become familiar with technology during companionship visits. We teach step by step, with patience and at each person’s own pace.

Talk to Us