📱 +351 928 395 861 📱 +351 928 393 659 (Cost of call to national mobile network) geral@avosamados.pt

Case Management and Carer Support

We coordinate all care and support those who care, ensuring wellbeing for the whole family.

About This Service

Case management centralises and coordinates all necessary care, while carer support ensures backing for those who dedicate their lives to caring for others.

Many families feel overwhelmed by the complexity of managing multiple services, appointments and needs. Our role is to be the single point of contact, organising and overseeing every aspect of care.

Family carers need care too. We offer guidance, training and emotional support to prevent burnout and ensure that those who care are also well.

What It Includes

Care Coordination

Integrated management of all the older person’s services, professionals and needs.

Carer Support

Emotional support, practical guidance and training for family carers.

Care Plan

Development and monitoring of a structured, personalised plan.

Family Meetings

Mediation and facilitation of communication among all family members.

Support Line

Availability to answer questions and provide guidance in urgent situations.

Benefits for the Family

Reduced family stress
Better communication among everyone
Prevention of carer burnout
More organised care
Greater quality of life
Ongoing professional support
Guidance with difficult decisions
Peace of mind for the whole family

How It Works

1

Situation Assessment

We analyse the older person’s needs and the current situation of the carer and family.

2

Integrated Plan

We create a plan covering all identified needs.

3

Implementation

We coordinate all services and monitor plan execution.

4

Follow-up

Ongoing monitoring and adjustments as needs evolve.

Interested in this service?

Get in touch with us for more information.